Skip to main content
Elements is detecting an elevated level of debit card fraud among our members. Our team may contact you if suspicious activity is found on your account. To verify the communication, simply call the number on the back of your debit card. Please monitor your account activity and report anything unusual to Elements right away. Thank you for your cooperation. Learn more here.

Important Information Regarding Elements Phone Numbers

We are aware of a current issue causing sporadic access to Elements through our phone numbers. We are working to restore consistent access as soon as possible. For the time being, if you need assistance, please contact us through other multiple options:

  • Live Chat, accessible at our website, M-F, 9am–4:30pm Eastern
  • Secure Messages through online banking and the mobile app
  • Email via customerservice@ndkllx.com

We apologize for any inconvenience and thank you for your patience.?

Explore the Elements Mobile Banking App

Our mobile app puts all of your accounts at your fingertips 24/7. We've even included Budgeting Tools within the app to help you manage your money like a pro.

Learn More

Banking the Way You Want It

Mobile Banking App

  • Online banking & bill pay
  • Mobile check deposit

Add our Card Control App

  • Added security for Elements credit and debit cards
  • Card lock technology
  • Card activity notifications